Company Profile

Eastside Protection has been providing security services to select clients for over twenty-six years. Our Senior Managers are well networked within the industry, being former sworn members of the New South Wales Police with many decades of experience in various security fields. Our staff selection process and high standards equates to superior manpower in comparison with many other security providers.  

Our goal has always been to build a lasting relationship with our clients by maintaining a personalised level of service.  At Eastside Protection you will be able to speak directly to a decision maker and have your request actioned immediately. We believe that this partnering approach, together with our consistently high service levels, will ensure client satisfaction and helps in both building and maintaining our relationships.

Our Quality Management System, compliant to ISO 9001, utilises available technology to meet compliance requirements whilst monitoring the service you receive throughout the working relationship. The effectiveness of our management structure can be measured by the longevity of many of our client relationships, many of which now exceed twenty years.

Our staff is remunerated in accordance with the Security Services Industry Award as a minimum, including all penalties and overtime loadings. We consider our staff to be our most valuable asset and we therefore place staff retention high on our list of objectives. By remunerating our staff appropriately, providing them with the latest security equipment available and ensuring they have the necessary information at hand to fulfil your security requirements, we are able to create a cohesive friendly working environment whilst maximising your asset protection and safety.

Our insurances and compliance documents are available upon request.

The Senior Management Team

John Ormsby –

The owner and General Manager of Eastside Protection since its inception over twenty-six years ago, complimented by a distinguished career in the New South Wales Police culminating with service in the elite State Counter Terrorism Service. John has over 40 years experience with law enforcement and his expertise in security and asset protection has been sought via Government Agencies, both locally and abroad. John provides visible leadership, direction and governance for all business objectives with the company by ensuring operational efficiency and effectiveness not only meets, but often exceeds our client requirements and expectations. He remains an important conduit for information to our operational team by maintaining personal contact with both clients and his personnel.

Phil Irwin - 

Operations Manager of Eastside Protection with a lengthy history of Senior Management Positions within the Security Industry having qualifications in Risk Management and Quality Assurance. Phil is also a former NSW Police Officer with detective investigation experience who has successfully established, managed and maintained multiple national security contracts over many years. Phil is one of our Senior Consultants and Lead Auditor responsible for Quality Assurance.

Craig Spencer –

Mobile Patrol Manager. Eastside Protection’s stalwart who has developed a strong, efficient and responsive Mobile Patrol Team capable of delivering a level of service rarely found within the Security Industry. Craig’s in-depth knowledge of specific security assignments makes him invaluable to our business which is evident by the number of long standing working relationships he has successfully maintained with clients utilising our mobile patrol service.  His expertise in physical and electronic security systems, diligence in security operations and liaison with law enforcement agencies, has often resulted in early detection of issues preventing asset loss and improving safety for many clients.

Contract Managers –

For our major clients a dedicated Contract Manager can be assigned to provide direct communication to both the client and the security staff allocated to perform the services required. By providing this pivotal link to directly manage what the contract actually requires and then ensuring it is delivered by the assigned staff we have successfully been able to build on our client relationships through service delivery. At Eastside Protection you will not simply be talking to a voice on the end of the phone, our service will remain both personal and responsive.

Our Contract Managers are also able to:

  • Compile applicable operational procedures
  • Manage the implementation of the contract  
  • Manage human resource and equipment requirements 
  • Represent our clients at Business Meetings  
  • Produce necessary reports
  • Address any contractual issues or required changes
  • Measure key performance indicators and quality objectives relevant to the contract
  • Maintain service levels and ensure contract compliance

Some of Eastside Protection’s clientele include high profile prominent identities and organisations whose confidentiality we assure.  Many, however, are more than happy to go on record as being affiliated with Eastside Protection including:

  • The Apple Corporation
  • Australian Federal Government
  • NSW State Government
  • Knight Frank
  • Colliers
  • Jones Lang La Salle
  • Historic Houses Trust of NSW
  • Bridgeclimb

To obtain a free no obligation security consultation, please call us directly on 02 93894554 or email